FAQs


WHAT MODES OF PAYMENT DO YOU ACCEPT?

  • Bank (BDO & BPI)
  • Gcash 
  • COD

HOW MUCH IS YOUR SHIPPING FEE?

  • P150 nationwide

WHAT COURIER DO YOU USE FOR SHIPPING?

  • J&T Express

HOW MANY DAYS 'TIL I GET MY ORDER?

  • It depends on when did you pay for your order but 
Orders from mon - tues will be shipped on wed or thurs
Orders from wed - thurs will be shipped on fri or sat
Orders from fri - sun will be shipped on mon or tues
Tracking number will be sent via email once shipped. Please expect delivery in 1-3 days for metro manila and 3-7 days for outside metro manila. Thank you for being patient with us! 

HOW DO I CONTACT YOU?

  • You can contact us through our email at shoporphic2019@gmail.com or you can leave us a message on our Contact Us page

WHERE CAN I FIND YOUR PHYSICAL STORE?

  • No physical store as of now :(

DO YOU ACCEPT RETURNS & EXCHANGE?

  • No, but we'll replace your order right away if the product is proven to be faulty and/or has been damaged prior to shipping. Please email us at shoporphic2019@gmail.com as soon as possible so we could resolve this right away!