Frequently Asked Questions

We accept the following payment options:

• Bank Transfer (BDO & BPI)
• GCash
• Cash on Delivery (COD)

Same-Day Delivery Cut-off: 1:00 PM

Shipping Fee: ₱150 nationwide

Courier Partner: J&T Express

Same-Day Shipping: Available for orders ₱999 and above (subject to order queue priority)

Our shipping schedule follows this timeline:

• Orders placed Monday-Tuesday: Shipped Wednesday-Thursday
• Orders placed Wednesday-Thursday: Shipped Friday-Saturday
• Orders placed Friday-Sunday: Shipped Monday-Tuesday

Tracking numbers will be sent via email once your order ships. Please allow 1-3 business days for delivery within Metro Manila and 3-7 business days for provincial areas.

Have questions? We're here to help:

• Email: shoporphic2019@gmail.com
• Message: Visit our Contact Us page
• Boutique Location: 26 Gloria Diaz St., BF Resort, Las Piñas City

While we don't accept returns or exchanges, we stand by the quality of our jewelry. If you receive a product that is damaged or defective, please contact us immediately at shoporphic2019@gmail.com with photos of the item. We'll promptly arrange for a replacement.